SAUDIJA je proglašena najnaprednijom aviokompanijom na svijetu u 2021

Continued Eng. Alomar: “As part of the airline’s SV2020 Strategy & Transformation Plan, SAUDIJA has invested in new aircraft, product innovation and service enhancements with a single purpose – to provide all of our guests with the highest level of hospitality and comfort in the skies. We are delighted that the world is noticing and recognizing our efforts.”

Commenting on the award, Edward Plaisted, CEO of skytrax said: “SAUDIA continues to increase its global status and appeal amongst customers. Apart from overall improvement in the main survey, the airline performed well in many other survey sections which are considered for this award. It is a fabulous achievement for SAUDIJA to be named the World’s Most Improved Airline. Customers definitely recognize this improvement across the end-to-end passenger experience.” 

Since the launch of its ‘SV 2020 Transformation Plan’ in 2015, enhancing the guest experience onboard has been a dedicated focus for SAUDIA. And in the last 12 months, the transformation has been even more rapid: SAUDIA has introduced a range of new products and enhanced existing features, modernizing the guest experience. Various initiatives include the signature Chef-on-board a la carte dining service; dine-on-demand; improved broadband internet connectivity; complimentary messaging plans across all cabins; and a new entertainment platform.

The program hours have consistently increased in the last three years, taking it up to more than 5000 entertainment hours, ensuring that there’s always something for everyone flying SAUDIA.

The striking new onboard product is one of the most notable improvements at the airline. In fact, the airline has won several awards at major industry events in 2021, receiving recognition for its children’s kit; First Class and Female Business Class amenities; catering; and inflight entertainment and connectivity. These improvements have been underpinned by the significantly changed and refreshed SAUDIA fleet. In the past year, new aircraft have entered service, offering renewed product across all cabin classes.

Saudi Arabia is steadily building on its ambitious Vision 2030 program which aims to grow its global aviation and logistics hub; attract over 100 million tourists and capture a significant share of the region’s transit market. In the last couple of years, it has eased visa and travel restrictions, invested in the tourism industry, and fostered a business-friendly environment.

SAUDIA, as the national carrier for the Kingdom, is continuously transforming itself to lead the realization of these ambitious targets by offering its guests an unparalleled travel experience without foregoing the essence of Saudi culture. This award reinforces SAUDIA’s commitment to constant improvement and growth as it readies itself for a future in which Saudi Arabia is a global travel and business hub.