United Airlines pomaže klijentima u navigaciji kroz ograničenja putovanja

United Airlines today introduces a new interactive map tool on its website and the United mobile app that allows customers to filter and view destinations’ Covid-19 related travel restrictions. The Destination Travel Guide, a first among U.S. airlines, provides an interactive, color coded map to highlight if a destination is closed, partially open or fully open for travel, and will also note if any tests or self-quarantining is required for travel. Customers can easily filter destinations to view local regulations, such as social distancing and mask enforcement, as well as to see if hotels, restaurants and other leisure outlets are open to the public.

“We know it’s a challenge to keep up with the ever-changing list of travel restrictions, policies and regulations so we are offering a simple, easy tool that helps customers decide where to travel next,” said Linda Jojo, Executive Vice President for Technology and Chief Digital Officer. “By providing the most up-to-date information on the destinations we serve, customers can compare and shop for travel with greater confidence and help them find the destinations that best fit their preferences.”

The Destination Travel Guide currently highlights travel restrictions and leisure offerings in the U.S. by state, and will expand to include all international destinations the airline serves in the coming weeks. Customers viewing the color-coded map can click on each state to view local regulations and travel guidances. There is also the option to filter the map by state to view specific information on each destination, including:

• Medical certificate needed (such as negative COVID test)
• Non-essential shops open
• Tourism accommodation open
• Restaurants open
• Bars and cafes open
• Museum and heritage sites open
• Mask in public required
• Physical distancing required

The new map feature follows several recent innovations from United that were designed to enhance the travel experience. As part of its United CleanPlus program, the airline recently introduced touchless check-in, text alerts for passengers on standby and upgrade lists to reduce person-to-person interaction, and a new chat function to give customers a contactless option to receive immediate access to information about cleaning and safety procedures.

Posvećeni osiguravanju sigurnog putovanja

Through the United CleanPlus program, the airline is committed to putting health and safety at the forefront of every customer’s journey, with the goal of delivering an industry-leading standard of cleanliness. United has teamed up with Clorox and Cleveland Clinic to redefine cleaning and health safety procedures from check-in to landing and has implemented more than a dozen new policies, protocols and innovations designed with the safety of customers and employees in mind, including:

• Zahtevanje od svih putnika – uključujući članove posade – da nose maske za lice i potencijalno ukidanje privilegija putovanja za klijente koji ne poštuju ove zahteve, kao što je podvučeno u nedavnom videu izvršnog direktora Uniteda Skota Kirbija.

• Korištenje najsavremenijih visokoefikasnih (HEPA) filtera na većini United mainline aviona za cirkulaciju zraka i uklanjanje do 99.97% čestica u zraku.

• Using electrostatic spraying before departure for enhanced cabin sanitation.

• Dodavanje koraka u proces prijave, na osnovu preporuke Klivlendske klinike, koji zahtijeva da klijenti potvrde da nemaju simptome za COVID-19 i pristanu da slijede naša pravila, uključujući nošenje maske na brodu.

• Offering customers a touchless baggage check-in experience at more than 200 airports across the United States; United is the first U.S. airline to make this technology available.