Uber postaje novi operater taksi službe na aerodromu Václav Havel u Pragu od proljeća 2023. godine, nakon što je dobio koncesiju na koju su ušla dva ponuđača. Pobjednik tendera garantuje unaprijed navedenu fiksnu cijenu, dostupnost usluge 24 sata dnevno i 7 dana u tjednu i vozni park do pet godina starih vozila uglavnom više srednje klase.
“Taxi služba je ključna za nas. U postupku koncesije smo istakli zahtjeve putnika, koji prije svega žele unaprijed znati cijenu. Novi taksi operater će svoje usluge pružati pod stalnom kontrolom aerodroma. Sve vožnje, čak i one izvan Praga, moraju biti u skladu s regulacijom maksimalnih cijena”, rekao je Jakub Puchalský, član Upravnog odbora Praškog aerodroma.
“Svijet se dinamično mijenja i ako ne želimo da budemo zaostali, moramo odgovoriti na ovaj razvoj, između ostalog, kontinuiranim poboljšanjem naše ponude usluga za korisnike. Vjerujem da će novi operater taksi službe ispuniti očekivanja rukovodstva aerodroma koja imaju od njih u tom pogledu”, dodao je Zbyněk Stanjura, ministar finansija.
The new operator will have the obligation to determine the final price before each ride, which will be calculated by their software. The resulting fare must not exceed the agreed price, even when changing the route or waiting in a traffic jam.
Passengers will be able to order a taxi ride using their phone without the need to download an application, via the web interface, and at kiosks in the arrival halls at both terminals. Based on the contractual conditions, the operator will work with drivers who will ensure the required quality of services and traffic safety. The operator will also ensure the drives have all valid permits, speak Czech, and have at least a basic knowledge of English to be able to carry a basic conversation with the customer. They must also wear job-appropriate attire. The customer will always have the option of contactless payments.
“The official partnership with Václav Havel Airport is a huge success and a significant milestone for our operation in Czechia. We know how crucial the quality of transport from the airport is, not only for the capital city, but also for the entire Czech Republic. This gives us the opportunity to influence the reputation of our country at the very first contact with foreign visitors, which entails a great commitment that we are ready to take on with the utmost responsibility and care,” Štěpán Šindelář, Uber’s Operations Manager for the Czech Republic, said.
